Privacy policy

This Privacy Policy describes how pipimu.com (the “Site”, “we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from the Site, or otherwise communicate with us.

By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please do not use our services.

📍 Contact Information

If you have any questions, need more information, or wish to exercise your privacy rights, you can contact us at:

  • Email: support@pipimu.com

  • Phone / WhatsApp: +1 (672) 699-2326

  • Mail:
    Pipimu
    2913 St George St
    Port Moody, BC V3H 2H4, Canada
    (Note: This is not the return address)

To learn how Shopify processes personal information, visit the Shopify Consumer Privacy Policy.

🔍 Personal Information We Collect

When you visit or use the Site, we collect the following categories of personal information:

1. Device Information

  • IP address, browser type, time zone, cookies, pages viewed, referring/exit pages

  • Used for: site performance, fraud prevention, and analytics

2. Order & Account Information

  • Name, shipping and billing address, email, phone number, order history, payment details

  • Used for: fulfilling orders, sending confirmations, customer support, fraud screening

3. Communications

  • Any information you provide when you email us, use live chat, submit a support request, or engage with us on social media

4. Usage Information

  • Navigation paths, cart behavior, session data, and interaction history

We collect personal information directly from you, automatically through cookies and analytics tools, and from third-party service providers (like Shopify and payment gateways).

🛠 How We Use Your Information

We use your personal data to:

  • Fulfill your orders and deliver products

  • Provide customer support and respond to inquiries

  • Process returns, refunds, and exchanges

  • Send transactional or promotional communications

  • Improve your shopping experience and personalize content

  • Prevent fraud and ensure security

  • Comply with legal requirements and enforce our Terms of Service

We do not sell or rent your personal information.

📣 Marketing & Behavioural Advertising

We may use your data to deliver personalized ads through:

  • Google Analytics (opt-out: Google Tools)

  • Facebook Ads (Ad Settings)

  • Shopify Audiences (used for interest-based ad targeting)

To learn more, visit: NAI Consumer Education

You can also opt-out via:
https://optout.aboutads.info

🍪 Cookies

Cookies are small files used to store or track information on your browser. We use them to:

  • Enable shopping cart and checkout

  • Recognize your login and language preference

  • Track site usage and analytics

  • Deliver relevant marketing

You can manage cookie preferences in your browser settings or opt out using browser plugins. Blocking cookies may affect site functionality.

For cookie-specific details, visit Shopify’s full list:
Shopify Cookie Policy

🔐 Security

We implement industry best practices (including SSL encryption) to protect your personal data. However, no transmission method over the internet is 100% secure. Please avoid sending sensitive information via unencrypted channels.

⏳ Retention

We retain your information as long as necessary to:

  • Fulfill your orders

  • Comply with legal, tax, or accounting requirements

  • Provide customer support
    You may request data deletion at any time (see “Your Rights” below).

🧠 Automated Decision-Making

Shopify may use limited automated decision-making for fraud prevention, including:

  • IP address blacklisting for repeated failed transactions

  • Flagging risky payment methods
    These processes do not have a legal or significant effect on you.

🚫 Children’s Data

Our services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal data from minors. If you are a parent and believe your child has provided us with data, please contact us for removal.

🌐 International Data Transfers

Your data may be transferred outside your country, including to Canada or the U.S., where Shopify and other providers operate. We rely on mechanisms like Standard Contractual Clauses (SCCs) to ensure adequate protection under GDPR and equivalent regulations.

⚖️ Your Rights (GDPR & CCPA)

Depending on your location, you may have rights to:

  • ✅ Access your personal information

  • ✅ Correct or update inaccurate data

  • ✅ Delete your data (“right to be forgotten”)

  • ✅ Port your data to another provider

  • ✅ Object to or restrict processing

  • ✅ Withdraw consent

  • ✅ Opt-out of personalized advertising or data sharing

To exercise your rights, email us at support@joeswoodworks.com. We may require identity verification.

🛑 “Do Not Track” & Global Privacy Control (GPC)

We honor Global Privacy Control (GPC) signals where legally required. Learn more at https://globalprivacycontrol.org.

Other browser “Do Not Track” signals are currently not supported due to lack of standardization.

🔄 Changes to This Policy

We may update this policy from time to time to reflect legal, operational, or business changes. Revisions will be posted on this page with the “Last updated” date at the top.

📬 Still Have Questions?

We’re here to help.

  • Email: support@pipimu.com

  • Phone / WhatsApp: +1 (672) 699-2326

  • Mail:
    Pipimu
    2913 St George St
    Port Moody, BC V3H 2H4, Canada


📎 Related Policies

To learn more, please refer to our specific policy pages:

 

Last updated: July 14, 2025